Online Bidding Frequently Asked Questions

How do I bid in an Online Sale?
Who should I contact if I experience technical problems?
Why is my Username/ Password not working?
Why is the Pre-Sales Camera not working?
Why can I not hear any sound?
Why can I not see the sales ring video?

How do I bid in an Online Sale?
Follow the Registration guide and use the Registration link provided by the Market.

Who should I contact if I experience technical problems?
Please contact the Auction House or Newline ASP directly

My Username/ Password is not working?
Check your email Inbox and ensure you have received the validation email.

The Pre-Sales Camera is not working
Try pausing the video and hitting play again

Why can I not hear any sound?
Make sure you select the 'audio' option under the video display area and check that your computer speakers are not muted.

Why can I not see the sales ring video?
Make sure you select the 'video' option under the video display area.